What the work involves, what it pays, and real lines you can start from. Answer a few small questions and leave with a resume.
Also called mail superintendent, postal superintendent, delivery supervisor and distribution operation supervisor.
$96,660
Median pay a year
13,810
People do this work
6
Resume lines ready for you
Pay and headcount are from the Bureau of Labor Statistics. The lines are written from what the US Department of Labor records about this work.
An example
A Postmaster and Mail Superintendent resume, filled in
Every line below comes from the same public record as the rest of this page. The greyed parts are the ones only you can answer.
Postmaster and Mail Superintendent
Summary
Postmaster coordinating operations and support services at a U.S. post office, managing employee schedules, resolving customer complaints, and overseeing mail processing activities
Experience
Postmaster and Mail Superintendent
Where you worked
Month Year to Month Year
Monitored employees' work schedules and attendance for payroll purposes
Organized and supervised activities for processing incoming and outgoing mail
Hired and trained employees, and evaluated their performance
Prepared and submitted reports of post office activities to supervisors
Selected and trained postmasters and managers of postal units
Informed the public about available services and postal laws
Conducting employee training programs, Directing services
Open to
On site, Remote
Education
High School Diploma Your school, Year
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What to put on a Postmaster and Mail Superintendent resume
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What did you do each day?
Choose what fits, or say your own.
Monitored employee work schedulesOrganized mail processing activitiesResolved customer complaintsPrepared employee work schedulesHired and trained employeesIssued and cashed money orders
becomes
On your resume
Monitored employee work schedules to ensure adequate staffing and compliance with payroll requirements
Resolved customer complaints, enhancing customer satisfaction and loyalty
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Then it asks for one more thing
The line that could show more, and the fact that lands it.
Make it stronger
A few lines could show more. Each one is asked, and answered by choosing.
Add how many employees' schedules you monitored regularly
The line
Monitored most of the staff's schedules each week to ensure adequate staffing and compliance with payroll requirements
Add how many employees' schedules you monitored regularly
Pick one that fits
Most of the staff's schedules each weekSeveral employees' schedules every shiftA few schedules daily
Or add your own.
In your wordsAdd it
Adding it to the line…
Added to your resume
Show what improved once customer complaints were resolved
The line
Resolved customer complaints, enhancing customer satisfaction and loyalty
Show what improved once customer complaints were resolved
Pick one that fits
Fewer complaints were received after my actionsCustomer feedback ratings improved significantlyRepeat customers increased after resolving issues
Or add your own.
In your wordsAdd it
Adding it to the line…
Added to your resume
Every ready answer is in plain words, never a figure. Nothing is invented to fill a gap.
What it is made of
Skills for a Postmaster and Mail Superintendent resume
What this work is made of. Rung offers these and keeps the ones you claim.
What are you good at?
Preparing staff schedules
Conducting employee training programs
Directing services
Hiring personnel
Collecting payments for goods
Evaluating employee performance
Preparing progress reports
Providing clients
Negotiating labor disputes
Directing administrative services
The work itself
What a Postmaster and Mail Superintendent does
The public record of what this job is, in one paragraph.
Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
What it pays
How much does a Postmaster and Mail Superintendent make?
Annual pay across the United States. The middle figure is the median: half earn less than that, and half earn more.
25th percentile
$90,650
Median
$96,660
75th percentile
$102,960
About 13,810 people do this work in the United States.
What it pays in each state
State
25th percentile
Median
75th percentile
AK
$55,790
$59,340
$80,230
AL
$90,650
$95,740
$102,590
AR
$92,980
$97,880
$102,960
AZ
$89,670
$99,050
$106,250
CA
$94,350
$101,150
$111,740
CO
$85,990
$93,000
$99,530
CT
$92,480
$97,880
$103,580
DE
$94,060
$98,550
$107,270
FL
$96,080
$102,880
$113,090
GA
$92,620
$97,050
$102,960
HI
$90,130
$99,070
$107,740
IA
$89,770
$93,160
$98,970
ID
$85,090
$92,820
$101,150
IL
$89,770
$94,970
$102,250
IN
$93,310
$98,680
$105,230
KS
$89,110
$93,080
$100,300
KY
$93,970
$98,570
$103,710
LA
$90,440
$96,550
$102,580
MA
$91,500
$96,870
$103,750
MD
$90,650
$94,890
$101,090
ME
$88,050
$93,000
$99,510
MI
$93,290
$97,790
$104,230
MN
$88,250
$92,410
$98,580
MO
$90,270
$95,680
$101,380
MS
$90,040
$95,270
$101,440
MT
$62,170
$88,920
$97,260
NC
$91,500
$96,410
$102,610
ND
$85,090
$91,040
$101,150
NE
$89,540
$94,040
$99,300
NH
$88,720
$92,980
$101,150
NJ
$94,810
$101,100
$107,640
NM
$74,340
$91,500
$100,430
NV
$51,900
$89,770
$101,150
NY
$92,390
$97,640
$102,960
OH
$92,810
$97,680
$102,960
OK
$91,790
$96,080
$101,440
OR
$85,510
$93,180
$100,340
PA
$91,890
$97,530
$102,610
PR
$96,310
$101,580
$108,300
RI
$94,640
$99,900
$103,580
SC
$93,060
$98,940
$105,600
SD
$85,090
$91,540
$101,150
TN
$93,640
$99,170
$104,540
TX
$91,460
$97,550
$103,520
UT
$89,940
$98,570
$104,040
VA
$89,770
$94,790
$101,310
VT
$87,150
$89,890
$96,010
WA
$88,900
$95,430
$102,710
WI
$91,500
$96,810
$102,960
WV
$90,650
$96,260
$102,920
WY
$69,060
$88,040
$96,120
Other names
Other names for this job
mail superintendent, postal superintendent, delivery supervisor, distribution operation supervisor, distribution operations manager, distribution operations supervisor, mail delivery supervisor, order to delivery supervisor, pmr, postal service sectional center manager, postal supervisor, postmaster.
More names for this work
postmaster relief, remote encoding center manager, remote encoding operations supervisor, sdo, service delivery supervisor.
If you served
Military jobs this work counts as
From the crosswalk the US Department of Labor publishes itself. If one of these was your job, this page is about the civilian work it maps to.
0160 Postal Officer
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This page is about the occupation Postmasters and Mail Superintendents. What this job involves and what it is made of come from O*NET 30.3, the US Department of Labor's occupation database, refreshed July 2026; Rung writes those records into the plain sentences you see. Pay comes from the Bureau of Labor Statistics OEWS release for 2025. Rung is an independent service and is not affiliated with or endorsed by either agency. How Rung handles accuracy is on the accuracy page, and the full data credits are on the credits page.