3F171 Services Craftsman: civilian jobs and resume guide
The O*NET Military Crosswalk connects this Services Craftsman designation to the civilian directions shown below. Review each civilian direction's published work details, then keep only experience you can verify. The connection does not prove that you performed a mapped task.
About this designation: The source identifies this designation as Services Craftsman. Its shared civilian crosswalk evidence does not establish which duties, tools, credentials, or level of responsibility you personally held.
2
resume-ready civilian directions
$44,080
Median national pay for First-Line Supervisor of Food Preparation and Serving Workers
These are the civilian occupations O*NET connects to this military code. They are options to explore—not a ranking, a license, or proof that you performed every duty listed.
The first option has enough source data for the skills and resume example below. Choose another direction at any time to compare it.
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Typical national pay$38,590–$62,130Median $48,520 · BLS OEWS 2025
Pay can vary by location, employer, schedule, credentials, and experience.
Select this path to see its skills and resume example
Requirements and work details
O*NET Job Zone 2: some preparation is usually needed.
O*NET does not establish a universal civilian license for this occupation. Employers may still require credentials.
Example civilian duties from O*NET
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
O*NET does not name tools or software for this occupation in Rung's current record.
Test what transfers
Choose the skills you actually used
Pick only what you can stand behind. Your choices update the example resume directly below; if you continue, Rung carries only those choices into your own resume.
Nothing is claimed yet.
Resume example
See how your choices change this example
This is an example for the civilian direction you chose, not your resume. The skills you select above update its Skills section. Start your own resume with the direction and skills you confirm here.
First-Line Supervisor of Food Preparation and Serving Workers
Summary
First-line supervisor of food preparation and serving workers overseeing staff in food prep and service, training on safety and sanitation, assigning tasks, managing inventory, and greeting guests
Experience
First-Line Supervisor of Food Preparation and Serving Workers
Where you worked
Month Year to Month Year
Trained workers in food preparation, service, sanitation, and safety procedures
Assigned duties and work stations to employees based on work needs
Supervised and participated in cleaning the kitchen and dining area
Controlled inventories of food and equipment, and reported shortages
Greeted and seated guests, and presented menus and wine lists
Skills
Leading & Coordinating
Managing food service operations, Training food service staff
Checking & Planning
Estimating supplies, Planning menu options, Inspecting facilities, Evaluating material quality, Balancing receipts
Core Skills
Monitoring food services, Performing human resources activities, Cleaning equipment
Education
High School Diploma Your school, Year
Yours will not say this. It will say what you did, in your own words, and Rung writes it with you one question at a time.
Resume example
See how your choices change this example
This is an example for the civilian direction you chose, not your resume. The skills you select above update its Skills section. Start your own resume with the direction and skills you confirm here.
First-Line Supervisor of Retail Sales Workers
Summary
First-line supervisor of retail sales workers coordinating staff and activities in a retail setting, providing customer service, managing inventory, and preparing reports for management
Experience
First-Line Supervisor of Retail Sales Workers
Where you worked
Month Year to Month Year
Provided customer service by greeting and assisting customers and responding to inquiries and complaints
Directed and supervised employees engaged in sales and inventory-taking for the retail store
Monitored sales activities to ensure customers received satisfactory service and quality goods
Instructed staff on how to handle difficult and complicated sales situations
Assigned employees to specific duties and kept records of their work schedules and time cards
Reviewed inventory and sales records to prepare reports for management and budget departments
Performed work activities of subordinates, such as cleaning and organizing shelves and displays
Assigning work schedules, Training sales personnel
Core Skills
Monitoring sales activities, Monitoring work areas, Monitoring market conditions, Setting up merchandise displays, Monitoring inventories
Education
High School Diploma Your school, Year
Yours will not say this. It will say what you did, in your own words, and Rung writes it with you one question at a time.
Prepare before writing
Gather evidence from your actual work
Write private notes for yourself. Keep only facts you can explain and support.
The mapped civilian record lists this task: Resolve customer complaints regarding food service. Identify comparable experience only if you can verify it.
Also examine this mapped civilian task: Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. Keep it only if your own service evidence supports it.
Capture scope or outcomes only when your own records support them.
Which parts of your Services Craftsman experience can you support when considering the civilian directions shown below?
Fictional translation example
Put your experience into civilian language
Think of this as a translation, not a script. This fictional example keeps the same work facts while replacing military jargon with clear civilian wording.
Before
Fictional example: In my Services Craftsman assignment, I [verified task] using [verified tool or record].
After
Fictional example: Supported [civilian work area] by [verified task] using [verified tool or record].
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Use the pattern, not the sentence: keep it only when the same facts are true for you.
Continue with your confirmed facts
Start with this service experience
Rung starts with First-Line Supervisor of Food Preparation and Serving Workers. Choose another direction above at any time; the code and only the skills you confirm will carry into the interview on this device.
Publisher and editorial owner: Rung Guru product team.
Editorial reviewer: Rung Guru editorial QA. Approved: 2026-08-09T07:17:44.157993+00:00.
Structured guidance last changed: 2026-08-08. Source-verification dates appear with each source below.
Why: to help veterans evaluate civilian directions and recover truthful resume evidence before entering Rung.
How: deterministic software joined the approved records below. Constrained AI assistance helped draft explanations and evidence prompts from those records; it did not create military codes, civilian mappings, pay figures, credentials, or source facts. Every page remains subject to provenance, prohibited-claim, similarity, and attributed editorial-review checks.
Privacy: skill choices and optional notes stay in this browser. Rung requires no account. You can change or remove every carried detail.