Bill and account collector locating and notifying customers of overdue accounts by mail, phone, or in person, while receiving payments, advising on debt repayment, and keeping records of collection efforts
Experience
Bill and Account Collector
Where you worked
Month Year to Month Year
Located and notified customers of overdue accounts by mail, phone, or in person
Recorded information about customers' financial status and collection efforts
Received payments and posted amounts paid to customer accounts
Advised customers on actions and strategies for debt repayment
Answered customer questions about problems with their accounts
Sorted and filed correspondence and performed clerical duties
Conferred with customers to determine reasons for overdue payments
Skills
Working With People
Negotiating financial arrangements, Discussing account status, Providing information
Technical Skills
Maintaining financial records, Maintaining medical records
Core Skills
Obtaining personal information, Interviewing others, Monitoring financial information, Collecting deposits, Sorting mail
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