What the work involves, what it pays, and real lines you can start from. Answer a few small questions and leave with a resume.
Also called accounts collector, bad credit collector, bill collector and claims collector.
$47,030
Median pay a year
158,830
People do this work
6
Resume lines ready for you
Pay and headcount are from the Bureau of Labor Statistics. The lines are written from what the US Department of Labor records about this work.
An example
A Bill and Account Collector resume, filled in
Every line below comes from the same public record as the rest of this page. The greyed parts are the ones only you can answer.
Bill and Account Collector
Summary
Bill and account collector locating and notifying customers of overdue accounts by mail, phone, or in person, while receiving payments, advising on debt repayment, and keeping records of collection efforts
Experience
Bill and Account Collector
Where you worked
Month Year to Month Year
Located and notified customers of overdue accounts by mail, phone, or in person
Recorded information about customers' financial status and collection efforts
Received payments and posted amounts paid to customer accounts
Advised customers on actions and strategies for debt repayment
Answered customer questions about problems with their accounts
Sorted and filed correspondence and performed clerical duties
Conferred with customers to determine reasons for overdue payments
Yours will not say this. It will say what you did, in your own words, and Rung writes it with you one question at a time.
Nothing to write from scratch
What to put on a Bill and Account Collector resume
Real duties for this job, already written the way a resume reads. Inside Rung you choose the ones that were yours.
What did you do each day?
Choose what fits, or say your own.
Recorded customer financial informationLocated customers with overdue accountsArranged debt repayment plansAdvised customers on payment actionsAnswered customer questions about accountsReceived payments and updated accounts
becomes
On your resume
Recorded customer financial information to maintain accurate account records
Arranged debt repayment plans to assist customers in managing overdue accounts
These are written the way a resume line reads. Rung asks which ones are actually yours, keeps your own words, and never claims work you did not do.
Then it asks for one more thing
The line that could show more, and the fact that lands it.
Make it stronger
A few lines could show more. Each one is asked, and answered by choosing.
Add how often you updated account records
The line
Recorded customer financial information every time a payment was made to maintain accurate account records
Add how often you updated account records
Pick one that fits
Every time a payment was madeAt least once a weekDaily for all active accounts
Or add your own.
In your wordsAdd it
Adding it to the line…
Added to your resume
Show what improved for customers after you arranged plans
The line
Arranged debt repayment plans to assist customers in managing overdue accounts
Show what improved for customers after you arranged plans
Pick one that fits
Helped customers avoid further penaltiesMade it easier for customers to payReduced the number of overdue accounts
Or add your own.
In your wordsAdd it
Adding it to the line…
Added to your resume
Every ready answer is in plain words, never a figure. Nothing is invented to fill a gap.
What it is made of
Skills for a Bill and Account Collector resume
What this work is made of. Rung offers these and keeps the ones you claim.
What are you good at?
Negotiating financial arrangements
Maintaining financial records
Discussing account status
Collecting deposits
Obtaining personal information
Interviewing others
Monitoring financial information
Sorting mail
Maintaining medical records
Providing information
Providing notifications
Filing documents
The work itself
What a Bill and Account Collector does
The public record of what this job is, in one paragraph.
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
What it pays
How much does a Bill and Account Collector make?
Annual pay across the United States. The middle figure is the median: half earn less than that, and half earn more.
25th percentile
$39,010
Median
$47,030
75th percentile
$56,740
About 158,830 people do this work in the United States.
What it pays in each state
State
25th percentile
Median
75th percentile
AK
$48,630
$60,810
$63,450
AL
$36,740
$40,330
$46,970
AR
$34,930
$39,110
$46,020
AZ
$42,890
$47,740
$55,560
CA
$47,130
$57,930
$69,840
CO
$42,630
$50,090
$60,620
CT
$48,010
$57,930
$64,840
DC
$58,160
$62,230
$84,990
DE
$40,720
$46,680
$56,520
FL
$39,280
$46,410
$52,380
GA
$38,370
$46,300
$53,890
HI
$47,910
$53,570
$61,630
IA
$37,950
$46,000
$59,530
ID
$37,990
$41,880
$49,340
IL
$42,880
$48,140
$57,400
IN
$39,060
$45,240
$50,180
KS
$37,110
$45,760
$53,700
KY
$42,060
$48,330
$55,950
LA
$35,730
$39,130
$47,100
MA
$50,780
$59,800
$63,720
MD
$46,180
$50,010
$61,500
ME
$46,290
$48,890
$56,860
MI
$39,220
$47,130
$55,050
MN
$38,300
$49,580
$62,590
MO
$34,230
$41,760
$51,100
MS
$32,290
$37,680
$45,900
MT
$40,610
$45,420
$49,930
NC
$32,370
$42,910
$48,980
ND
$37,910
$46,660
$51,490
NE
$37,000
$43,210
$48,210
NH
$40,430
$44,450
$54,390
NJ
$45,210
$52,510
$62,130
NM
$41,020
$46,560
$54,840
NV
$42,590
$48,750
$49,960
NY
$39,290
$47,170
$59,530
OH
$37,590
$46,230
$54,610
OK
$34,750
$44,820
$52,880
OR
$47,220
$50,880
$59,480
PA
$39,440
$46,660
$56,150
PR
$22,380
$25,570
$29,570
RI
$47,180
$52,000
$59,630
SC
$37,450
$43,140
$48,730
SD
$39,370
$46,620
$48,720
TN
$36,490
$40,920
$48,220
TX
$37,520
$45,710
$52,580
UT
$37,660
$45,240
$50,990
VA
$35,900
$43,770
$54,610
VT
$50,510
$57,630
$61,980
WA
$44,160
$48,460
$58,680
WI
$43,680
$49,090
$59,940
WV
$39,590
$43,960
$46,020
WY
$38,950
$42,110
$44,160
Other names
Other names for this job
accounts collector, bad credit collector, bill collector, claims collector, collector, data collector, debt collector, field collector, installment loan collector, insurance collector, medical collector, payment collector.
This page is about the occupation Bill and Account Collectors. What this job involves and what it is made of come from O*NET 30.3, the US Department of Labor's occupation database, refreshed July 2026; Rung writes those records into the plain sentences you see. Pay comes from the Bureau of Labor Statistics OEWS release for 2025. Rung is an independent service and is not affiliated with or endorsed by either agency. How Rung handles accuracy is on the accuracy page, and the full data credits are on the credits page.