Claims Adjuster, Examiner, and Investigator resume
What the work involves, what it pays, and real lines you can start from. Answer a few small questions and leave with a resume.
Also called adjuster, auto claims adjuster, auto damage claims adjuster and automotive claims adjuster.
$78,000
Median pay a year
324,230
People do this work
6
Resume lines ready for you
Pay and headcount are from the Bureau of Labor Statistics. The lines are written from what the US Department of Labor records about this work.
An example
A Claims Adjuster, Examiner, and Investigator resume, filled in
Every line below comes from the same public record as the rest of this page. The greyed parts are the ones only you can answer.
Claims Adjuster, Examiner, and Investigator
Summary
Claims adjuster reviewing and settling insurance claims, examining records and data to ensure compliance with company practices while assessing liability through investigation and interviews
Experience
Claims Adjuster, Examiner, and Investigator
Where you worked
Month Year to Month Year
Examined claims forms and other records to determine insurance coverage
Investigated, evaluated, and settled claims to contribute to a reduced loss ratio
Verified and analyzed data used in settling claims to ensure validity and compliance
Reviewed police reports, medical treatment records, and property damage to assess liability
Interviewed claimants, witnesses, and medical professionals to gather additional information
Entered claim payments, reserves, and new claims into the computer system with documentation
Prepared reports for submission to the company's data processing department
Skills
Core Skills
Investigating legal issues, Interviewing claimants, Verifying records accuracy, Negotiating agreements, Collecting evidence for legal cases, Gathering financial records, Appraising property values, Examining financial records, Microsoft Access, Reporting information, Verifying application data
Tools and software
Microsoft Excel, Microsoft Office software, Microsoft Outlook, Xactware Xactimate
Open to
On site, Remote
Education
Bachelor's Degree Your college, Year
Yours will not say this. It will say what you did, in your own words, and Rung writes it with you one question at a time.
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What to put on a Claims Adjuster, Examiner, and Investigator resume
Real duties for this job, already written the way a resume reads. Inside Rung you choose the ones that were yours.
What did you do each day?
Choose what fits, or say your own.
Examined claims forms to determine coverageAnalyzed investigation information and reported findingsProcessed claims within designated authority levelInvestigated and settled claims to reduce loss ratioVerified data to ensure valid claims settlementsReviewed reports to determine extent of liability
becomes
On your resume
Examined claims forms to determine insurance coverage and compliance with policy guidelines
Processed claims within designated authority level, ensuring timely and accurate settlements
These are written the way a resume line reads. Rung asks which ones are actually yours, keeps your own words, and never claims work you did not do.
Then it asks for one more thing
The line that could show more, and the fact that lands it.
Make it stronger
A few lines could show more. Each one is asked, and answered by choosing.
Add what improved in claims processing after your examination.
The line
Examined claims forms to determine insurance coverage and compliance, resulting in fewer claims delayed for review
Add what improved in claims processing after your examination.
Pick one that fits
Fewer claims were delayed for reviewMore claims were settled correctlyClaims processing became more efficient
Or add your own.
In your wordsAdd it
Adding it to the line…
Added to your resume
Mention if you were trusted to handle complex claims or train others.
The line
Processed claims within designated authority level, ensuring timely and accurate settlements
Mention if you were trusted to handle complex claims or train others.
Pick one that fits
Trusted to handle high-value claimsTrained new adjusters on claims processingManaged claims for multiple departments
Or add your own.
In your wordsAdd it
Adding it to the line…
Added to your resume
Every ready answer is in plain words, never a figure. Nothing is invented to fill a gap.
What it is made of
Skills for a Claims Adjuster, Examiner, and Investigator resume
What this work is made of. Rung offers these and keeps the ones you claim.
What are you good at?
Investigating legal issues
Interviewing claimants
Verifying records accuracy
Reporting information
Negotiating agreements
Collecting evidence for legal cases
Gathering financial records
Appraising property values
Verifying application data
Examining financial records
Calculating data
Estimating costs of goods
The work itself
What a Claims Adjuster, Examiner, and Investigator does
The public record of what this job is, in one paragraph.
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
What it pays
How much does a Claims Adjuster, Examiner, and Investigator make?
Annual pay across the United States. The middle figure is the median: half earn less than that, and half earn more.
25th percentile
$61,160
Median
$78,000
75th percentile
$98,030
About 324,230 people do this work in the United States.
What it pays in each state
State
25th percentile
Median
75th percentile
AK
$74,800
$87,670
$108,660
AL
$62,260
$79,710
$97,070
AR
$57,050
$73,920
$93,240
AZ
$59,030
$65,110
$80,230
CA
$72,280
$91,790
$106,400
CO
$64,460
$77,620
$100,640
CT
$76,740
$88,330
$110,140
DC
$82,410
$101,150
$118,560
DE
$59,060
$72,370
$96,220
FL
$59,240
$76,920
$93,860
GA
$60,980
$73,320
$85,190
HI
$62,570
$79,080
$98,250
IA
$60,830
$72,640
$81,960
ID
$59,150
$77,340
$102,400
IL
$60,570
$77,010
$97,770
IN
$59,370
$73,560
$91,560
KS
$63,250
$77,290
$97,100
KY
$62,020
$73,840
$89,850
LA
$49,790
$65,220
$88,710
MA
$72,690
$83,740
$103,520
MD
$72,240
$95,560
$114,920
ME
$62,180
$78,590
$95,730
MI
$62,850
$78,850
$96,260
MN
$65,200
$78,350
$97,840
MO
$59,820
$75,840
$94,520
MS
$58,910
$77,100
$93,230
MT
$54,380
$63,860
$81,080
NC
$57,990
$75,310
$95,100
ND
$58,120
$65,460
$79,400
NE
$61,700
$75,830
$94,680
NH
$68,080
$83,890
$103,710
NJ
$76,170
$95,690
$107,450
NM
$48,830
$67,930
$91,170
NV
$51,090
$62,730
$81,020
NY
$66,770
$87,130
$105,160
OH
$55,590
$67,990
$92,620
OK
$60,040
$71,260
$86,260
OR
$63,700
$81,640
$99,650
PA
$58,870
$77,290
$99,020
PR
$34,410
$45,970
$55,110
RI
$69,200
$86,520
$107,060
SC
$61,110
$75,370
$91,560
SD
$65,640
$78,900
$96,400
TN
$60,940
$78,010
$97,560
TX
$59,780
$78,800
$97,990
UT
$56,880
$69,000
$88,290
VA
$60,930
$74,240
$94,420
VT
$75,440
$83,970
$108,510
WA
$64,750
$80,700
$100,610
WI
$61,480
$78,160
$92,750
WV
$56,570
$67,290
$88,710
WY
$62,250
$76,400
$93,920
Other names
Other names for this job
adjuster, auto claims adjuster, auto damage claims adjuster, automotive claims adjuster, automotive damage claims adjuster, bodily injury claims adjuster, claims adjuster, clerical adjuster, compensation adjuster, field claims adjuster, field property claims adjuster, fire adjuster.
This page is about the occupation Claims Adjusters, Examiners, and Investigators. What this job involves and what it is made of come from O*NET 30.3, the US Department of Labor's occupation database, refreshed July 2026; Rung writes those records into the plain sentences you see. Pay comes from the Bureau of Labor Statistics OEWS release for 2025. Rung is an independent service and is not affiliated with or endorsed by either agency. How Rung handles accuracy is on the accuracy page, and the full data credits are on the credits page.