What the work involves, what it pays, and real lines you can start from. Answer a few small questions and leave with a resume.
Also called cargo agent, cargo cs agent, cargo customer service agent and cargo warehouse agent.
$52,260
Median pay a year
97,670
People do this work
6
Resume lines ready for you
Pay and headcount are from the Bureau of Labor Statistics. The lines are written from what the US Department of Labor records about this work.
An example
A Cargo and Freight Agent resume, filled in
Every line below comes from the same public record as the rest of this page. The greyed parts are the ones only you can answer.
Cargo and Freight Agent
Summary
Cargo and freight agent expediting and routing shipments in airline, train, and trucking terminals. Arranging transport, preparing bills of lading, keeping records, and packing goods for delivery
Experience
Cargo and Freight Agent
Where you worked
Month Year to Month Year
Negotiated and arranged transport of goods with shipping companies
Determined method of shipment and prepared bills of lading and invoices
Kept records of all goods shipped, received, and stored
Entered shipping information into a computer or by hand-held scanner
Packed goods for shipping using tools like staplers and strapping machines
Skills
Core Skills
Tracking goods or materials, Packaging objects for shipping, Inspecting items for damage, Analyzing shipping information, Calculating shipping costs, Unloading materials, Loading materials or equipment
Yours will not say this. It will say what you did, in your own words, and Rung writes it with you one question at a time.
Nothing to write from scratch
What to put on a Cargo and Freight Agent resume
Real duties for this job, already written the way a resume reads. Inside Rung you choose the ones that were yours.
What did you do each day?
Choose what fits, or say your own.
Arranged transport of goodsPrepared shipping documentsTracked delivery progressAdvised clients on shippingKept records of shipmentsNotified customers of arrivals
becomes
On your resume
Arranged transport of goods with shipping companies to ensure timely delivery
Tracked delivery progress of shipments, providing updates to clients
These are written the way a resume line reads. Rung asks which ones are actually yours, keeps your own words, and never claims work you did not do.
Then it asks for one more thing
The line that could show more, and the fact that lands it.
Make it stronger
A few lines could show more. Each one is asked, and answered by choosing.
Add how often you arranged transport for shipments.
The line
Coordinated transport of goods with shipping companies several times each week to ensure timely delivery
Add how often you arranged transport for shipments.
Pick one that fits
Several times each weekA few shipments every dayMost shipments each month
Or add your own.
In your wordsAdd it
Adding it to the line…
Added to your resume
Show what improved once you provided updates to clients.
The line
Tracked delivery progress of shipments, providing updates to clients
Show what improved once you provided updates to clients.
Pick one that fits
Clients felt more informed and satisfiedFewer inquiries about shipment statusDelivery issues were resolved faster
Or add your own.
In your wordsAdd it
Adding it to the line…
Added to your resume
Every ready answer is in plain words, never a figure. Nothing is invented to fill a gap.
What it is made of
Skills for a Cargo and Freight Agent resume
What this work is made of. Rung offers these and keeps the ones you claim.
What are you good at?
Loading materials or equipment
Tracking goods or materials
Packaging objects for shipping
Attaching identification information
Inspecting items for damage
Inspecting shipments
Verifying shipping documentation
Analyzing shipping information
Calculating shipping costs
Unloading materials
Assembling wood products
Operating vehicles or moving equipment
The work itself
What a Cargo and Freight Agent does
The public record of what this job is, in one paragraph.
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
What it pays
How much does a Cargo and Freight Agent make?
Annual pay across the United States. The middle figure is the median: half earn less than that, and half earn more.
25th percentile
$45,710
Median
$52,260
75th percentile
$63,390
About 97,670 people do this work in the United States.
This page is about the occupation Cargo and Freight Agents. What this job involves and what it is made of come from O*NET 30.3, the US Department of Labor's occupation database, refreshed July 2026; Rung writes those records into the plain sentences you see. Pay comes from the Bureau of Labor Statistics OEWS release for 2025. Rung is an independent service and is not affiliated with or endorsed by either agency. How Rung handles accuracy is on the accuracy page, and the full data credits are on the credits page.