What the work involves, what it pays, and grounded tasks, skills, tools, and experience you can choose from.
Also called cancellation clerk, claims clerk, insurance claims clerk and insurance clerk.
Real figures for this work, and lines you can use in your own resume. Where they come from is at the foot of this page.
An example
Common skills that can help you remember what you used on the job.
Every line comes from the same public record as the rest of this page. The greyed parts are the ones only you can answer.
Insurance Claim and Policy Processing Clerk
Insurance claims and policy processing clerk processing new policies, modifying existing ones, and handling claims forms while verifying information and updating records for accuracy
Where you worked
On site, Remote
Yours will not say this. You choose what matches your experience, and every line remains yours to confirm or change.
Nothing to write from scratch
Real duties for this job, already written the way a resume reads. Inside Rung you choose the ones that were yours.
becomes
On your resume
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Make it stronger
A few lines could show more. Each one is asked, and answered by choosing.
The line
Prepared insurance claim forms, processing claims faster for customers
Show what improved once the forms were prepared accurately
Pick one that fits
Adding it to the line…
The line
Posted information to claim files, maintaining organized and up-to-date records
Add how often you updated the records
Pick one that fits
Adding it to the line…
Every ready answer is in plain words, never a figure. Nothing is invented to fill a gap.
The work itself
The public record of what this job is, in one paragraph.
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
What it pays
Annual pay across the United States. The middle figure is the median: half earn less than that, and half earn more.
| 25th percentile | $44,270 |
|---|---|
| Median | $49,230 |
| 75th percentile | $60,490 |
| State | 25th percentile | Median | 75th percentile |
|---|---|---|---|
| AK | $37,330 | $48,740 | $53,940 |
| AL | $35,140 | $38,140 | $48,580 |
| AR | $39,540 | $45,220 | $48,070 |
| AZ | $44,590 | $50,530 | $52,770 |
| CA | $47,560 | $56,800 | $63,230 |
| CO | $49,330 | $58,660 | $64,750 |
| CT | $50,510 | $59,760 | $72,040 |
| DE | $47,170 | $49,990 | $58,090 |
| FL | $39,700 | $47,130 | $58,480 |
| GA | $42,160 | $46,590 | $58,500 |
| HI | $44,720 | $47,420 | $57,140 |
| IA | $42,340 | $46,430 | $53,040 |
| ID | $43,220 | $47,200 | $62,120 |
| IL | $45,950 | $48,440 | $60,320 |
| IN | $44,080 | $49,240 | $62,120 |
| KS | $45,540 | $47,960 | $56,560 |
| KY | $48,030 | $48,330 | $59,020 |
| LA | $37,640 | $46,800 | $49,740 |
| MA | $47,550 | $52,910 | $61,150 |
| MD | $37,740 | $47,070 | $61,170 |
| ME | $48,200 | $58,890 | $72,410 |
| MI | $40,750 | $47,860 | $58,780 |
| MN | $50,860 | $58,030 | $60,310 |
| MO | $36,590 | $46,010 | $56,050 |
| MS | $36,030 | $43,840 | $49,700 |
| MT | $44,290 | $50,890 | $60,380 |
| NC | $44,830 | $48,130 | $59,870 |
| ND | $41,980 | $48,390 | $51,720 |
| NE | $43,300 | $48,490 | $58,590 |
| NH | $49,230 | $60,650 | $75,440 |
| NJ | $49,930 | $59,810 | $65,860 |
| NM | $37,540 | $41,700 | $49,220 |
| NV | $43,680 | $48,300 | $56,060 |
| NY | $48,480 | $57,790 | $64,880 |
| OH | $46,870 | $48,380 | $58,840 |
| OK | $39,580 | $48,650 | $61,340 |
| OR | $47,010 | $50,890 | $59,500 |
| PA | $44,690 | $49,420 | $60,320 |
| PR | $30,080 | $30,910 | $34,310 |
| SC | $37,380 | $44,650 | $49,860 |
| SD | $37,020 | $45,610 | $49,810 |
| TN | $37,370 | $45,720 | $50,330 |
| TX | $44,520 | $49,880 | $62,180 |
| UT | $37,200 | $47,120 | $57,280 |
| VA | $37,730 | $46,430 | $55,960 |
| VT | $47,500 | $49,260 | $58,590 |
| WA | $49,700 | $60,220 | $69,010 |
| WI | $46,090 | $49,170 | $60,380 |
| WV | $37,690 | $44,740 | $49,020 |
| WY | $38,560 | $46,870 | $49,030 |
Other names
cancellation clerk, claims clerk, insurance claims clerk, insurance clerk, insurance examining clerk, insurance policy issue clerk, insurance processing clerk, policy change clerk, policy issue clerk, processing clerk, reinsurance clerk, revival clerk.
underwriting clerk, agency service rep, agency service representative, auto claims rep, auto liability claims rep, automotive claims representative, automotive liability claims representative, billing and insurance coordinator, bodily injury claims rep, bodily injury claims representative, claim representative, claims adjudicator, claims analyst, claims assistant, claims associate, claims coordinator, claims csr, claims customer service representative, claims processing specialist, CPS, claims processor, claims rep, claims representative, claims service rep, claims service representative, claims sorter, claims taker, claims tech, claims technician, client process specialist, commercial lines underwriting assistant, cyber insurance policy specialist, dental insurance coordinator, document processor, document reviewer, enrollment representative, field claims representative, insurance analyst, insurance assistant, insurance associate, insurance authorization specialist, insurance biller, insurance checker, insurance claims processor, insurance coordinator, insurance csr, insurance customer service representative, insurance processor.
What you can already claim
Below are the tasks an Insurance Claim and Policy Processing Clerk job is made of. Choose the ones you have really done. There is no wrong answer here, and you can change any of it later.
Which of these tasks have you actually done?
4 chosen. Rung never adds a task you did not choose.
Already yours: Entering information, Calculating costs of goods or services, Preparing documentation
4 of the 12 tasks this job is made of
| Median pay | $49,230 a year |
|---|
What you have not done yet. Maintaining financial records, Obtaining personal information, Interviewing others
Great news! Your skills can open up even more doors.
The tasks for Insurance Claim and Policy Processing Clerk also qualify you for the jobs below. Creating a resume for one of these could help you land even more interviews.
Choose a job below that you would like to target next:
Already yours: Preparing documentation, Calculating financial data
2 of the 9 tasks this job is made of
| Median pay | $65,750 a year |
|---|
What you have not done yet. Monitoring financial information, Preparing research reports, Conferencing with coworkers
Already yours: Entering information, Preparing documentation
2 of the 12 tasks this job is made of
| Median pay | $60,550 a year |
|---|
What you have not done yet. Routing mail, Delivering items, Providing notifications
Read about Postal Service Mail CarrierBuild a Postal Service Mail Carrier resume
Already yours: Entering information, Preparing documentation, Calculating financial data
3 of the 12 tasks this job is made of
| Median pay | $58,260 a year |
|---|
What you have not done yet. Recording personnel information, Verifying employee information, Reconciling sales records
Read about Payroll and Timekeeping ClerkBuild a Payroll and Timekeeping Clerk resume
Your resume, already started
Insurance Claim and Policy Processing Clerk
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This page is about the occupation Insurance Claims and Policy Processing Clerks. What this job involves and what it is made of come from O*NET 30.3, the US Department of Labor's occupation database, refreshed July 2026; Rung writes those records into the plain sentences you see. Pay comes from the Bureau of Labor Statistics OEWS release for 2025. How Rung handles accuracy is on the accuracy page, and the full data credits are on the credits page.