What the work involves, what it pays, and grounded tasks, skills, tools, and experience you can choose from.
Also called appointment clerk, auto club info clerk, automobile club information clerk and clerk specialist.
Real figures for this work, and lines you can use in your own resume. Where they come from is at the foot of this page.
An example
Common skills that can help you remember what you used on the job.
Every line comes from the same public record as the rest of this page. The greyed parts are the ones only you can answer.
Receptionist and Information Clerk
Receptionist answering inquiries and providing information to the public, customers, and visitors about services and locations, while managing calls, greeting visitors, scheduling appointments, and handling payments
Where you worked
Yours will not say this. You choose what matches your experience, and every line remains yours to confirm or change.
Nothing to write from scratch
Real duties for this job, already written the way a resume reads. Inside Rung you choose the ones that were yours.
becomes
On your resume
These are written the way a resume line reads. Rung asks which ones are actually yours, keeps your own words, and never claims work you did not do.
Then it asks for one more thing
Make it stronger
A few lines could show more. Each one is asked, and answered by choosing.
The line
Answered and forwarded phone calls, reducing missed calls and messages for better customer service
Show what improved once the communication was efficient
Pick one that fits
Adding it to the line…
The line
Received payments and accurately recorded transactions, maintaining financial records
Add how often you recorded transactions
Pick one that fits
Adding it to the line…
Every ready answer is in plain words, never a figure. Nothing is invented to fill a gap.
The work itself
The public record of what this job is, in one paragraph.
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
What it pays
Annual pay across the United States. The middle figure is the median: half earn less than that, and half earn more.
| 25th percentile | $33,960 |
|---|---|
| Median | $38,010 |
| 75th percentile | $45,130 |
| State | 25th percentile | Median | 75th percentile |
|---|---|---|---|
| AK | $38,370 | $44,720 | $50,070 |
| AL | $28,120 | $32,590 | $36,660 |
| AR | $30,290 | $34,840 | $37,320 |
| AZ | $35,530 | $38,730 | $44,670 |
| CA | $39,050 | $44,100 | $48,690 |
| CO | $36,510 | $42,010 | $46,860 |
| CT | $36,250 | $40,630 | $47,160 |
| DC | $39,850 | $49,060 | $57,760 |
| DE | $32,790 | $36,310 | $42,560 |
| FL | $32,730 | $36,810 | $41,590 |
| GA | $29,540 | $36,100 | $41,670 |
| HI | $37,770 | $41,600 | $47,840 |
| IA | $32,080 | $37,330 | $42,560 |
| ID | $32,210 | $36,810 | $42,520 |
| IL | $34,510 | $37,400 | $44,260 |
| IN | $29,790 | $36,160 | $41,750 |
| KS | $31,210 | $36,050 | $39,520 |
| KY | $28,420 | $32,940 | $38,440 |
| LA | $27,930 | $32,750 | $37,090 |
| MA | $38,190 | $43,870 | $47,840 |
| MD | $34,900 | $38,100 | $44,790 |
| ME | $38,470 | $42,440 | $46,780 |
| MI | $34,140 | $37,470 | $42,450 |
| MN | $31,600 | $37,510 | $44,530 |
| MO | $31,600 | $35,740 | $39,590 |
| MS | $26,780 | $31,160 | $36,420 |
| MT | $33,080 | $37,360 | $42,840 |
| NC | $29,120 | $35,440 | $40,050 |
| ND | $35,250 | $39,530 | $46,170 |
| NE | $33,860 | $37,860 | $42,640 |
| NH | $31,010 | $38,160 | $46,270 |
| NJ | $36,600 | $41,650 | $46,980 |
| NM | $29,910 | $35,140 | $38,240 |
| NV | $33,280 | $37,050 | $43,710 |
| NY | $37,470 | $43,080 | $49,080 |
| OH | $29,910 | $35,920 | $39,520 |
| OK | $28,180 | $34,560 | $37,500 |
| OR | $36,840 | $40,900 | $46,510 |
| PA | $30,700 | $36,810 | $42,930 |
| PR | $21,840 | $22,890 | $25,400 |
| RI | $36,110 | $42,620 | $46,920 |
| SC | $29,370 | $35,510 | $40,580 |
| SD | $31,930 | $38,280 | $44,030 |
| TN | $29,380 | $34,910 | $39,840 |
| TX | $29,160 | $35,210 | $40,210 |
| UT | $31,750 | $36,960 | $42,630 |
| VA | $31,660 | $37,060 | $43,870 |
| VT | $35,090 | $38,370 | $42,320 |
| WA | $38,980 | $44,710 | $49,110 |
| WI | $36,000 | $41,150 | $46,570 |
| WV | $28,230 | $31,920 | $36,880 |
| WY | $33,860 | $37,480 | $43,680 |
Other names
appointment clerk, auto club info clerk, automobile club information clerk, clerk specialist, emergency room clerk, er clerk, front desk clerk, land leasing info clerk, land leasing information clerk, outpatient clerk, policyholder info clerk, policyholder information clerk.
register clerk, registration clerk, research clerk, telephone appointment clerk, telephone clerk, telephone info clerk, telephone information clerk, telephone quotation clerk, utility clerk, appointment scheduler, appointment setter, bilingual receptionist, call center agent, call center operator, call center rep, CCR, call center representative, call taker, clinic receptionist, customer care representative, dental receptionist, front desk associate, front desk officer, front desk receptionist, front office receptionist, greeter, guard entrance registrar, hospital receptionist, hospitality aide, in file operator, info assistant, info receptionist, information assistant, information receptionist, land leasing examiner, legal receptionist, medical office receptionist, medical receptionist, medical scheduler, member services rep, member services representative, office assistant, pay station attendant, people greeter, quoter, receptionist, referral and info aide, referral and information aide.
What you can already claim
Below are the tasks a Receptionist and Information Clerk job is made of. Choose the ones you have really done. There is no wrong answer here, and you can change any of it later.
Which of these tasks have you actually done?
4 chosen. Rung never adds a task you did not choose.
Already yours: Sending information, Sorting mail, Proofreading files
4 of the 12 tasks this job is made of
| Median pay | $38,010 a year |
|---|
What you have not done yet. Cleaning facilities and equipment, Operating computers and equipment, Discussing goods information
Great news! Your skills can open up even more doors.
The tasks for Receptionist and Information Clerk also qualify you for the jobs below. Creating a resume for one of these could help you land even more interviews.
Choose a job below that you would like to target next:
Already yours: Sorting mail, Proofreading files
2 of the 12 tasks this job is made of
| Median pay | $49,280 a year |
|---|
What you have not done yet. Compiling data or documentation, Formatting images, Operating office equipment
Read about Word Processor and TypistBuild a Word Processor and Typist resume
Your resume, already started
Receptionist and Information Clerk
Nothing here was invented. Every line is something you chose above, and it comes with you when you start.
Build a Receptionist and Information Clerk resume3 more jobs qualify. The best paying come first.
Free resume help
Choose what matches your experience. Rung shapes your confirmed choices into a resume you control, saved on your own device.
A resume that is yours to keep
Your situation
Rung asks different questions depending on where you are. Choose the one that fits you.
Nearby work
Near this job. If one of these fits better, its page is the same as this one.
This page is about the occupation Receptionists and Information Clerks. What this job involves and what it is made of come from O*NET 30.3, the US Department of Labor's occupation database, refreshed July 2026; Rung writes those records into the plain sentences you see. Pay comes from the Bureau of Labor Statistics OEWS release for 2025. How Rung handles accuracy is on the accuracy page, and the full data credits are on the credits page.