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Also called appointment clerk, auto club info clerk, automobile club information clerk and clerk specialist.
$38,010
Median pay a year
910,180
People do this work
6
Resume lines ready for you
Pay and headcount are from the Bureau of Labor Statistics. The lines are written from what the US Department of Labor records about this work.
An example
A Receptionist and Information Clerk resume, filled in
Every line below comes from the same public record as the rest of this page. The greyed parts are the ones only you can answer.
Receptionist and Information Clerk
Summary
Receptionist answering inquiries and providing information to the public, customers, and visitors about services and locations, while managing calls, greeting visitors, scheduling appointments, and handling payments
Experience
Receptionist and Information Clerk
Where you worked
Month Year to Month Year
Operated telephone switchboard to answer, screen, or forward calls and take messages
Greeted visitors, determined their purpose, and directed them to specific locations
Scheduled appointments and kept appointment calendars up to date
Received payments and recorded receipts for services provided
Transmitted information or documents to customers using computer or mail
Provided information about the establishment, including services and locations
Skills
Core Skills
Proofreading files, Analyzing operational or research data, Calculating costs of goods or services, Cleaning facilities and equipment, Operating computers and equipment, Discussing goods information, Answering telephones, Sending information, Sorting mail
Technical Skills
Recording personnel information
Education
High School Diploma Your school, Year
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What to put on a Receptionist and Information Clerk resume
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What did you do each day?
Choose what fits, or say your own.
Answered and forwarded phone callsGreeted visitors and helped themReceived payments and recorded themScheduled and updated appointmentsSent information to customersFiled and kept records organized
becomes
On your resume
Answered and forwarded phone calls, ensuring efficient communication and customer service
Received payments and accurately recorded transactions, maintaining financial records
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Make it stronger
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Show what improved once the communication was efficient
The line
Answered and forwarded phone calls, reducing missed calls and messages for better customer service
Show what improved once the communication was efficient
Pick one that fits
Fewer missed calls and messagesCustomers felt more informed and satisfiedResponse times for inquiries improved
Or add your own.
In your wordsAdd it
Adding it to the line…
Added to your resume
Add how often you recorded transactions
The line
Received payments and accurately recorded transactions, maintaining financial records
Add how often you recorded transactions
Pick one that fits
Several each dayDozens every weekMost transactions during busy hours
Or add your own.
In your wordsAdd it
Adding it to the line…
Added to your resume
Every ready answer is in plain words, never a figure. Nothing is invented to fill a gap.
What it is made of
Skills for a Receptionist and Information Clerk resume
What this work is made of. Rung offers these and keeps the ones you claim.
What are you good at?
Sending information
Sorting mail
Proofreading files
Analyzing operational or research data
Calculating costs of goods or services
Cleaning facilities and equipment
Operating computers and equipment
Recording personnel information
Discussing goods information
Answering telephones
Providing notifications
Greeting visitors
The work itself
What a Receptionist and Information Clerk does
The public record of what this job is, in one paragraph.
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
What it pays
How much does a Receptionist and Information Clerk make?
Annual pay across the United States. The middle figure is the median: half earn less than that, and half earn more.
25th percentile
$33,960
Median
$38,010
75th percentile
$45,130
About 910,180 people do this work in the United States.
What it pays in each state
State
25th percentile
Median
75th percentile
AK
$38,370
$44,720
$50,070
AL
$28,120
$32,590
$36,660
AR
$30,290
$34,840
$37,320
AZ
$35,530
$38,730
$44,670
CA
$39,050
$44,100
$48,690
CO
$36,510
$42,010
$46,860
CT
$36,250
$40,630
$47,160
DC
$39,850
$49,060
$57,760
DE
$32,790
$36,310
$42,560
FL
$32,730
$36,810
$41,590
GA
$29,540
$36,100
$41,670
HI
$37,770
$41,600
$47,840
IA
$32,080
$37,330
$42,560
ID
$32,210
$36,810
$42,520
IL
$34,510
$37,400
$44,260
IN
$29,790
$36,160
$41,750
KS
$31,210
$36,050
$39,520
KY
$28,420
$32,940
$38,440
LA
$27,930
$32,750
$37,090
MA
$38,190
$43,870
$47,840
MD
$34,900
$38,100
$44,790
ME
$38,470
$42,440
$46,780
MI
$34,140
$37,470
$42,450
MN
$31,600
$37,510
$44,530
MO
$31,600
$35,740
$39,590
MS
$26,780
$31,160
$36,420
MT
$33,080
$37,360
$42,840
NC
$29,120
$35,440
$40,050
ND
$35,250
$39,530
$46,170
NE
$33,860
$37,860
$42,640
NH
$31,010
$38,160
$46,270
NJ
$36,600
$41,650
$46,980
NM
$29,910
$35,140
$38,240
NV
$33,280
$37,050
$43,710
NY
$37,470
$43,080
$49,080
OH
$29,910
$35,920
$39,520
OK
$28,180
$34,560
$37,500
OR
$36,840
$40,900
$46,510
PA
$30,700
$36,810
$42,930
PR
$21,840
$22,890
$25,400
RI
$36,110
$42,620
$46,920
SC
$29,370
$35,510
$40,580
SD
$31,930
$38,280
$44,030
TN
$29,380
$34,910
$39,840
TX
$29,160
$35,210
$40,210
UT
$31,750
$36,960
$42,630
VA
$31,660
$37,060
$43,870
VT
$35,090
$38,370
$42,320
WA
$38,980
$44,710
$49,110
WI
$36,000
$41,150
$46,570
WV
$28,230
$31,920
$36,880
WY
$33,860
$37,480
$43,680
Other names
Other names for this job
appointment clerk, auto club info clerk, automobile club information clerk, clerk specialist, emergency room clerk, er clerk, front desk clerk, land leasing info clerk, land leasing information clerk, outpatient clerk, policyholder info clerk, policyholder information clerk.
More names for this work
register clerk, registration clerk, research clerk, telephone appointment clerk, telephone clerk, telephone info clerk, telephone information clerk, telephone quotation clerk, utility clerk, appointment scheduler, appointment setter, bilingual receptionist, call center agent, call center operator, call center rep, CCR, call center representative, call taker, clinic receptionist, customer care representative, dental receptionist, front desk associate, front desk officer, front desk receptionist, front office receptionist, greeter, guard entrance registrar, hospital receptionist, hospitality aide, in file operator, info assistant, info receptionist, information assistant, information receptionist, land leasing examiner, legal receptionist, medical office receptionist, medical receptionist, medical scheduler, member services rep, member services representative, office assistant, pay station attendant, people greeter, quoter, receptionist, referral and info aide, referral and information aide.
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This page is about the occupation Receptionists and Information Clerks. What this job involves and what it is made of come from O*NET 30.3, the US Department of Labor's occupation database, refreshed July 2026; Rung writes those records into the plain sentences you see. Pay comes from the Bureau of Labor Statistics OEWS release for 2025. Rung is an independent service and is not affiliated with or endorsed by either agency. How Rung handles accuracy is on the accuracy page, and the full data credits are on the credits page.