Hotel desk clerk accommodating guests by registering and assigning rooms, making reservations, issuing keys, handling payments, and answering inquiries about services and local recommendations
Experience
Hotel, Motel, and Resort Desk Clerk
Where you worked
Month Year to Month Year
Greeted, registered, and assigned rooms to guests at the hotel
Made and confirmed reservations for guests using a computer
Verified customers' credit and established payment methods for stays
Issued room keys and provided instructions to bellhops
Contacted housekeeping or maintenance staff when guests reported problems
Reviewed accounts and charges with guests during the check out process
Answered inquiries about hotel services and made recommendations for dining or entertainment
Skills
Checking & Planning
Verifying financial or transactional accuracy, Sorting mail, Calculating costs of goods or services
Hands-On Work
Cleaning facilities and equipment, Storing items, Arranging food for serving, Operating communications equipment
Tools and software
Microsoft Office software, Property management system PMS software, Yardi software
Core Skills
Maintaining financial records, Making entertainment arrangements, Discussing goods information
hotel associate, hotel clerk, hotel desk clerk, hotel front desk agent, hotel front desk clerk, hotel motel and resort desk clerks, hotel night auditor, hotel receptionist, hotel registration clerk, hotel reservation agent, desk clerk, floor clerk.
这份工作的更多叫法
front desk agent, front desk and night auditor, front desk associate, front desk attendant, front desk auditor, front desk clerk, front desk concierge, front desk coordinator, front desk receptionist, front desk representative, front office agent, guest service agent, GSA, guest service representative, guest services agent, guest services associate, guest services attendant, guest services representative, guest services team member, guest services worker, hall clerk, lobby attendant, motel clerk, motel front desk attendant, motel front desk clerk, night auditor, register clerk, reservationist, resort desk clerk, room clerk.