What the work involves, what it pays, and real lines you can start from. Answer a few small questions and leave with a resume.
Also called hotel associate, hotel clerk, hotel desk clerk and hotel front desk agent.
$35,070
Median pay a year
261,420
People do this work
6
Resume lines ready for you
Pay and headcount are from the Bureau of Labor Statistics. The lines are written from what the US Department of Labor records about this work.
An example
A Hotel, Motel, and Resort Desk Clerk resume, filled in
Every line below comes from the same public record as the rest of this page. The greyed parts are the ones only you can answer.
Hotel, Motel, and Resort Desk Clerk
Summary
Hotel desk clerk accommodating guests by registering and assigning rooms, making reservations, issuing keys, handling payments, and answering inquiries about services and local recommendations
Experience
Hotel, Motel, and Resort Desk Clerk
Where you worked
Month Year to Month Year
Greeted, registered, and assigned rooms to guests at the hotel
Made and confirmed reservations for guests using a computer
Verified customers' credit and established payment methods for stays
Issued room keys and provided instructions to bellhops
Contacted housekeeping or maintenance staff when guests reported problems
Reviewed accounts and charges with guests during the check out process
Answered inquiries about hotel services and made recommendations for dining or entertainment
Skills
Core Skills
Maintaining financial records, Making entertainment arrangements, Verifying financial or transactional accuracy, Calculating costs of goods or services, Cleaning facilities and equipment, Storing items, Arranging food for serving, Operating communications equipment, Discussing goods information, Sorting mail
Tools and software
Microsoft Office software, Property management system PMS software, Yardi software
Education
High School Diploma Your school, Year
Yours will not say this. It will say what you did, in your own words, and Rung writes it with you one question at a time.
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What to put on a Hotel, Motel, and Resort Desk Clerk resume
Real duties for this job, already written the way a resume reads. Inside Rung you choose the ones that were yours.
What did you do each day?
Choose what fits, or say your own.
Greeted and registered guestsContacted staff for guest problemsIssued room keys to bellhopsMade and confirmed reservationsVerified customer payment methodsKept records of rooms and guests
becomes
On your resume
Greeted and registered guests, ensuring a welcoming atmosphere and smooth check-in process
Issued room keys to bellhops, providing clear escort instructions for guest convenience
These are written the way a resume line reads. Rung asks which ones are actually yours, keeps your own words, and never claims work you did not do.
Then it asks for one more thing
The line that could show more, and the fact that lands it.
Make it stronger
A few lines could show more. Each one is asked, and answered by choosing.
Show what improved once the check-in process was smooth
The line
Greeted and registered guests, creating a welcoming atmosphere that helped them feel more relaxed upon arrival
Show what improved once the check-in process was smooth
Pick one that fits
Guests felt more relaxed upon arrivalCheck-in times were noticeably shorterGuests expressed satisfaction with the service
Or add your own.
In your wordsAdd it
Adding it to the line…
Added to your resume
Add how often you issued room keys each shift
The line
Issued room keys to bellhops, providing clear escort instructions for guest convenience
Add how often you issued room keys each shift
Pick one that fits
Several times during busy check-in hoursA few each shift, depending on guest arrivalsMost of the time when guests checked in
Or add your own.
In your wordsAdd it
Adding it to the line…
Added to your resume
Every ready answer is in plain words, never a figure. Nothing is invented to fill a gap.
What it is made of
Skills for a Hotel, Motel, and Resort Desk Clerk resume
What this work is made of. Rung offers these and keeps the ones you claim.
What are you good at?
Maintaining financial records
Making entertainment arrangements
Verifying financial or transactional accuracy
Sorting mail
Calculating costs of goods or services
Cleaning facilities and equipment
Storing items
Arranging food for serving
Operating communications equipment
Discussing goods information
Providing information
Reporting maintenance problems
The work itself
What a Hotel, Motel, and Resort Desk Clerk does
The public record of what this job is, in one paragraph.
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
What it pays
How much does a Hotel, Motel, and Resort Desk Clerk make?
Annual pay across the United States. The middle figure is the median: half earn less than that, and half earn more.
25th percentile
$29,810
Median
$35,070
75th percentile
$38,100
About 261,420 people do this work in the United States.
What it pays in each state
State
25th percentile
Median
75th percentile
AK
$36,190
$37,500
$41,600
AL
$26,320
$28,050
$29,830
AR
$26,300
$28,300
$29,910
AZ
$33,300
$35,880
$37,370
CA
$36,790
$39,360
$45,220
CO
$34,220
$36,750
$43,830
CT
$36,140
$37,000
$38,200
DC
$44,010
$47,060
$48,620
DE
$31,200
$35,730
$37,030
FL
$31,400
$35,030
$37,640
GA
$26,530
$29,130
$34,520
HI
$51,230
$59,110
$65,840
IA
$28,910
$30,590
$35,050
ID
$28,840
$33,870
$35,940
IL
$32,740
$35,410
$37,270
IN
$29,530
$33,280
$35,580
KS
$28,620
$29,750
$34,260
KY
$27,090
$29,970
$34,550
LA
$23,510
$27,420
$29,530
MA
$37,580
$39,400
$44,810
MD
$33,850
$35,860
$37,540
ME
$35,360
$37,380
$44,260
MI
$29,850
$33,870
$35,950
MN
$31,720
$36,320
$38,490
MO
$30,160
$34,560
$36,620
MS
$22,900
$27,300
$28,650
MT
$32,080
$35,330
$36,990
NC
$27,910
$29,900
$35,360
ND
$33,610
$34,530
$35,430
NE
$29,250
$31,490
$35,230
NH
$36,140
$37,300
$42,010
NJ
$35,920
$38,110
$44,340
NM
$28,250
$29,300
$33,370
NV
$32,430
$38,900
$43,710
NY
$35,820
$38,590
$48,320
OH
$29,290
$30,630
$34,280
OK
$23,620
$27,630
$29,210
OR
$35,300
$37,020
$39,730
PA
$28,700
$31,330
$35,550
PR
$22,150
$23,330
$26,350
RI
$36,730
$37,840
$39,570
SC
$26,780
$30,020
$35,550
SD
$29,580
$30,550
$34,640
TN
$28,110
$30,160
$35,070
TX
$26,790
$29,630
$35,210
UT
$31,930
$36,250
$38,300
VA
$29,620
$33,270
$35,950
VT
$36,510
$44,940
$46,640
WA
$37,930
$40,460
$45,460
WI
$30,620
$35,360
$36,590
WV
$23,020
$26,830
$27,900
WY
$29,160
$35,050
$44,810
Other names
Other names for this job
hotel associate, hotel clerk, hotel desk clerk, hotel front desk agent, hotel front desk clerk, hotel motel and resort desk clerks, hotel night auditor, hotel receptionist, hotel registration clerk, hotel reservation agent, desk clerk, floor clerk.
More names for this work
front desk agent, front desk and night auditor, front desk associate, front desk attendant, front desk auditor, front desk clerk, front desk concierge, front desk coordinator, front desk receptionist, front desk representative, front office agent, guest service agent, GSA, guest service representative, guest services agent, guest services associate, guest services attendant, guest services representative, guest services team member, guest services worker, hall clerk, lobby attendant, motel clerk, motel front desk attendant, motel front desk clerk, night auditor, register clerk, reservationist, resort desk clerk, room clerk.
If you served
Military jobs this work counts as
From the crosswalk the US Department of Labor publishes itself. If one of these was your job, this page is about the civilian work it maps to.
3F111 Services Helper
3F131 Services Apprentice
3F151 Services Journeyman
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This page is about the occupation Hotel, Motel, and Resort Desk Clerks. What this job involves and what it is made of come from O*NET 30.3, the US Department of Labor's occupation database, refreshed July 2026; Rung writes those records into the plain sentences you see. Pay comes from the Bureau of Labor Statistics OEWS release for 2025. Rung is an independent service and is not affiliated with or endorsed by either agency. How Rung handles accuracy is on the accuracy page, and the full data credits are on the credits page.