What the work involves, what it pays, and real lines you can start from. Answer a few small questions and leave with a resume.
Also called claims correspondence clerk, correspondence renew clerk, correspondence review clerk and customer service correspondence clerk.
$46,800
Median pay a year
4,290
People do this work
6
Resume lines ready for you
Pay and headcount are from the Bureau of Labor Statistics. The lines are written from what the US Department of Labor records about this work.
An example
A Correspondence Clerk resume, filled in
Every line below comes from the same public record as the rest of this page. The greyed parts are the ones only you can answer.
Correspondence Clerk
Summary
Correspondence clerk composing letters and electronic replies to requests for merchandise, claims, and billing issues. Responsibilities include gathering data, maintaining files, and ensuring accuracy in all correspondence
Experience
Correspondence Clerk
Where you worked
Month Year to Month Year
Maintained files and control records to show correspondence activities
Read incoming correspondence to understand writers' concerns and decide what to do with it
Gathered records for specific problems, checked them for accuracy, and attached them to correspondence
Prepared documents and correspondence, such as damage claims and billing inquiries
Composed letters in reply to requests for merchandise and service complaints
Reviewed correspondence for format and accuracy, then submitted it for signature
Skills
Core Skills
Compiling data or documentation, Preparing business correspondence, Reading materials, Checking data for errors, Preparing cash for deposits, Proofreading files, Calculating costs of goods or services, Packaging objects for shipping, Preparing compliance documents, Epic Systems, Maintaining operational records
Tools and software
Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Word
Open to
On site, Remote
Education
High School Diploma Your school, Year
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What to put on a Correspondence Clerk resume
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What did you do each day?
Choose what fits, or say your own.
Kept files and records updatedRead letters to find concernsGathered records for specific issuesWrote documents and lettersMade reports from collected dataSent letters to other departments
becomes
On your resume
Maintained updated files and records to ensure accurate documentation of correspondence activities
Gathered and reviewed records related to specific issues for completeness and accuracy
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Add how many files you maintained each week
The line
Maintained hundreds of updated files each week to ensure accurate documentation of correspondence activities
Add how many files you maintained each week
Pick one that fits
Hundreds of files each weekDozens of records every dayMost of the department's files
Or add your own.
In your wordsAdd it
Adding it to the line…
Added to your resume
Show what improved once the records were reviewed
The line
Gathered and reviewed records related to specific issues for completeness and accuracy
Show what improved once the records were reviewed
Pick one that fits
Faster response times to inquiriesBetter quality of information provided
Or add your own.
In your wordsAdd it
Adding it to the line…
Added to your resume
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What it is made of
Skills for a Correspondence Clerk resume
What this work is made of. Rung offers these and keeps the ones you claim.
What are you good at?
Compiling data or documentation
Preparing business correspondence
Reading materials
Checking data for errors
Preparing cash for deposits
Proofreading files
Calculating costs of goods or services
Packaging objects for shipping
Maintaining operational records
Preparing compliance documents
Explaining procedures
Conferencing with coworkers
The work itself
What a Correspondence Clerk does
The public record of what this job is, in one paragraph.
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
What it pays
How much does a Correspondence Clerk make?
Annual pay across the United States. The middle figure is the median: half earn less than that, and half earn more.
25th percentile
$38,610
Median
$46,800
75th percentile
$56,090
About 4,290 people do this work in the United States.
This page is about the occupation Correspondence Clerks. What this job involves and what it is made of come from O*NET 30.3, the US Department of Labor's occupation database, refreshed July 2026; Rung writes those records into the plain sentences you see. Pay comes from the Bureau of Labor Statistics OEWS release for 2025. Rung is an independent service and is not affiliated with or endorsed by either agency. How Rung handles accuracy is on the accuracy page, and the full data credits are on the credits page.