Correspondence clerk composing letters and electronic replies to requests for merchandise, claims, and billing issues. Responsibilities include gathering data, maintaining files, and ensuring accuracy in all correspondence
Experience
Correspondence Clerk
Where you worked
Month Year to Month Year
Maintained files and control records to show correspondence activities
Read incoming correspondence to understand writers' concerns and decide what to do with it
Gathered records for specific problems, checked them for accuracy, and attached them to correspondence
Prepared documents and correspondence, such as damage claims and billing inquiries
Composed letters in reply to requests for merchandise and service complaints
Reviewed correspondence for format and accuracy, then submitted it for signature
Skills
Checking & Planning
Compiling data or documentation, Checking data for errors, Preparing cash for deposits, Proofreading files, Calculating costs of goods or services
Core Skills
Reading materials, Preparing documentation, Preparing business correspondence, Packaging objects for shipping, Maintaining operational records
Tools and software
Epic Systems, Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Word